Q:

Where is Coretek sales and support located?

Sales, customer support, and our product warehouse are all here in Shenzhen China!

Q:

Why did Coretek get into designing and manufacturing cannabis vaping hardware?...

Before Coretek, we were extractors and processors. Like you, we wanted safe, well designed, and reliable cartridges - that didn’t burn our oil. Because there was nothing on the market up to the challenge, we started manufacturing vaping devices ourselves.

Q:

How long has Coretek been around?

Coretek has designed and manufactured vaping devices since 2010. The leadership team has worked across the cannabis industry for more than 20 years.

Q:

What does Coretek stand for?

Coretek founded in 2010 is a CBD/THC vape devices manufacturer with professional technology, reliable products and satisfactory service. Specializing in the research and development, production and sales of CBD/THC vape pens, Coretek owns leading atomization technology, covering all markets around the world.

Q:

Does Coretek provide cartridge filling and capping solutions?

Yes! Coretek offer One-stop service.We have developed various auto-filling options to save you time, human capital, and for more precise filling and capping. Need help with your automation? Check out the Coretek Support-One-stop service Page for detailed information.

Q:

Can I customize cartridges, disposables, and batteries of Coretek?

Yes! Customizations are an essential part of our services. Coretek Design House will work with you to create on-brand and distinctive designs using a variety of techniques, colors, and finishes. Need help with your customize? Check out the Coretek Support-One-stop service Page for detailed information.

Q:

Can cartridges and disposables of Coretek work with both thin and thick oil viscosities?

Coretek cartridges and disposables are specifically designed to properly vaporize a variety of cannabis oil types and viscosities using various aperture sizes, cotton densities, ceramic micro-core inlets and heat control. Unsure which cartridges are best for your oils? Be in touch and one of our viscosity experts will suggest the cartridge and battery voltage combination best suited to your oils.

Q:

How do Coretek devices deliver true to strain flavors?

Precise material selection, advanced No-Burn technology combine to preserve delicate terpene and cannabinoid profiles.

Q:

How does Coretek maintain product reliability?

Manufacturing is never outsourced to third-parties. We own, manage and operate our own factory where production follows a strict quality control process - overseen by senior quality control managers. Quality control includes: ①Pre-quality control raw materials selection ②In-line assembly quality control ③Post-manufacture final product quality control.

Q:

What international manufacturing standards does Coretek comply with?

GMP certified - Current Good Manufacturing Process ISO 9001 certified - International Standards referring to quality management ISO 14001 certified - International Standards referring to environmental impact management.

Q:

What international battery safety standards does Coretek adhere to?

①UL certified：The batteries of Coretek carry the UL 8139 certified mark. The hallmark of fire and shock safety standards relied on in the US and Canada. ②RoHS compliant：RoHS or “Restriction of Hazardous Substances” is a European Union restriction on the use of specific hazardous materials found in electrical and electronic products. ③US FCC and EU CE compliant：The batteries of Coretek are FCC compliant confirming electromagnetic interference are within approved limits. ④UN 38.3 certified：The batteries of Coretek are UN 38.3 certified meaning they comply with the international standards for transportation. ...

Q:

How does Coretek verify that products are heavy-metal free?

Coretek routinely batch tests products per cGMP standards and routinely runs shelf-life tests and leachability studies. Additionally, independent US third-party laboratories test Coretek cartridges for heavy-metal content.

Q:

What materials does Coretek use for cartridges?

Oil touching parts comply with US and Canadian regulations to meet and exceed consumer safety standards. We use glass that contains no arsenic, cadmium, mercury, or lead. Plastics are BPA-free. Cotton is organic and pesticide-free.

Q:

Where can I find out more about Coretek’s products?

Check out the Coretek Products Page for detailed product information. Or you can send us an email, and we will offer Coretek’s product brochure.

Q:

Where can I see detailed Coretek product specifications?

To see product details, please send us a message and we’d be happy to assist.

Q:

How do I arrange to test Coretek hardware?

If you’re an oil brand or producer, please send us your contact info by emails. We’ll contact you - usually within a day - to discuss your needs so we can send you a selection of Coretek cartridges and Disposables.

Q:

How do I place a purchase order with Coretek?

Please contact us via info@coretekvape.com to place your order.

Q:

How fast does Coretek make deliveries?

Coretek maintains large stock levels. For standard orders you will usually receive your supplies within 1-5 days depending on your location. For custom orders, you can count on delivery within four to six weeks.

Q:

How can I contact Coretek?

You can contact us by the following ways: (1) Email: info@coretekvape.com  (2) Fill in the "contact us " page on the website (3) Tel: + 86-18007300308